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Who Are We?
PC eSupport Inc. is a US based
company established in 2003 that provides national on-site
and remote support to both commercial
and residential clients in the United Stated & Canada, along
with remote support in the United Kingdom. We are able to repair 99% of the
computers we service, and under our Money Back Guarantee for
online repairs
there is no charge if the problem is not resolved. Customers
have the option of either remote repair over the Internet or
having a technician dispatched to their location. The
majority of our calls consist of Virus & Spyware related
issues and we have a specialized technical team for this
category. Our number one goal is customer satisfaction, and
we strive to make each and every call exceptional.
Where Are We?
Our corporate
office is based in Braintree, Massachusetts. We also have a
network of technicians nationwide in the United States and
Canada to serve our customers
for on-site services.
Our People
Our staff consists of highly
trained technicians that are familiar with many computer
programs. We hold our technicians to extremely high
standards in order to provide exceptional service to our
customers. Upon hire, we have an extensive training and
testing process. Each and every call is recorded and
reviewed for quality assurance. We are not only here to
repair computers, it is also our goal to educate our
customers on how to become proactive against computer
problems in the first place to lower future incidents.
Our Mission
Statement
Taking the hassle of computer
repair out of peoples lives by providing fast, friendly, and
knowledgeable computer repair to customers throughout the
nation.
Corporate
Information
For corporate matters please
contact our corporate office directly at +1 (281) 975-3037.
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 Excellent
support. The tech quickly connected to my computer,
identified the problem and corrected it. I would
recommend PC eSupport to anyone who needed help on
their computer.
-Michael Greer |
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Online Service Facts:
- One price covers it all, we don't charge by the hour.
- There are no charges for follow-up calls on the related issues for 10 days after the repair.
- We are patient. You don't
need to be an expert to use our service. We'll walk you
through our simple connect process and then take over the
rest.
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